Transparent Pricings

Honest Logistics Without the Hidden Extras.

At Speed Trust Logistics, we believe that a partnership built on trust starts with a clear invoice. We’ve eliminated the guesswork by providing straightforward, all-inclusive pricing models that let you plan your budget with confidence. Whether you are shipping a single document or a fleet of containers, you’ll know exactly what you’re paying for before the journey begins.

Our Pricing Commitment:

All-Inclusive Quotes: Our quotes cover the essentials—fuel, handling, and transit—so you don't get hit with "administrative fees" later.

Instant Online Estimates: Use our digital rate calculator to get a ballpark figure in seconds based on weight, dimensions, and destination.

Custom Enterprise Rates: For our high-volume B2B partners, we offer tiered pricing structures that reward your loyalty with lower per-unit costs.

No Hidden Surcharges: While market fuel prices fluctuate, we provide a transparent breakdown of any adjustments, ensuring you are never overcharged.

Detailed Billing: Every invoice is itemized, showing you exactly where your money is going—from warehouse handling to the final mile.

How We Calculate Your Rate

To keep things simple, our pricing is generally based on four key factors:

Weight & Volume: We use the industry-standard "Volumetric Weight" to ensure fair pricing for both heavy and bulky items.

Distance & Route: Pricing is scaled based on the total mileage and the complexity of the transport (Road, Air, or Sea).

Service Speed: Choose between Economy (cost-effective) or Express (time-critical) to match your budget.

Additional Services: Add-ons like specialized insurance, climate control, or white-glove delivery are clearly listed as optional extras.

Can I ship to a PO Box?

No. According to our terms, shipments cannot be delivered to PO boxes or postal codes without a physical street address. Deliveries are made to the Receiver’s address provided but not necessarily to a named individual personally.

 

If a delivery is refused or the receiver cannot be located, we will make reasonable efforts to return the shipment to you (the Shipper) at your expense. If a return is not possible, the shipment may be released or disposed of as per our policy.

Yes. To ensure safety and compliance with regulations, Speed Trust Logistics reserves the right to open and inspect any shipment without prior notice.

We cannot transport hazardous materials, illegal narcotics, firearms, or currency. Prohibited items also include:

  •  human remains.

  • Bullion, precious metals, and stones.

  • Pornography or illegal drugs.

  • Any item we decide cannot be transported safely or legally.

Charges are based on the higher of the actual weight or the volumetric weight. Please note that we may re-weigh or re-measure any shipment to confirm the final calculation.

Our liability is strictly limited to direct loss only. For air transport, liability is limited to USD $20.00/kg (or $9.07/lb), and for road transport, it is USD $10.00/kg (or $4.54/lb), with a minimum of USD $100 per shipment. We do not cover loss of profits or indirect damages.

No, transit insurance is not automatically included. If our standard liability limits are insufficient for your cargo, you must arrange your own insurance or request it from us in writing prior to dispatch for an extra cost.

All claims must be submitted in writing within thirty (30) days from the date we accepted the shipment. Failure to do so releases Speed Trust Logistics from all liability.

  • Before the flight: You can receive a full refund, minus administration and return fees.

  • After the flight: Once a shipment has flown or is in transit via air, refunds are no longer available.

Speed Trust Logistics may pay duties or taxes on your behalf to expedite clearance. However, the Shipper is ultimately responsible for reimbursing these costs, along with any fines or storage expenses incurred.

Yes! Unlike many standard couriers, Speed Trust Logistics offers specialized Pet Transport. Because family deserves the safest seat, we use climate-controlled vehicles and professional handlers. Please refer to our Pet Transport page for specific health and crate requirements.