Air Freight
When time is your most valuable asset, Speed Trust Logistics takes to the skies. Our Air Freight services are engineered for urgent, high-value, or time-sensitive cargo that simply cannot wait for the road. With a global network of aviation partners, we bridge the gap between continents in hours, not days.
Key Features of Our Air Service:Express Door-to-Airport & Door-to-Door: We manage the entire journey, from ground pickup to flight scheduling and final delivery.
Priority Handling: Your shipments receive "First-Flight-Out" status, ensuring they are prioritized during loading and unloading.
Global Customs Expertise: We handle the complex paperwork and international regulations, ensuring your goods clear customs without delay.
Secure Environment: Air transport offers the highest level of security and reduced handling, making it ideal for electronics, pharmaceuticals, and luxury goods.
Charter Services: For oversized or specialized cargo, we offer dedicated aircraft charters to meet your exact specifications.
Why Fly With Speed Trust?We understand that air freight is often a "mission-critical" choice. Our team monitors global flight schedules in real-time to proactively bypass delays, ensuring your cargo stays on track and your promises are kept.
Can I ship to a PO Box?
No. According to our terms, shipments cannot be delivered to PO boxes or postal codes without a physical street address. Deliveries are made to the Receiver’s address provided but not necessarily to a named individual personally.
What happens if the receiver refuses the delivery?
Does Speed Trust Logistics have the right to open my package?
Yes. To ensure safety and compliance with regulations, Speed Trust Logistics reserves the right to open and inspect any shipment without prior notice.
What items are considered "Unacceptable" for transport?
We cannot transport hazardous materials, illegal narcotics, firearms, or currency. Prohibited items also include:
human remains.
Bullion, precious metals, and stones.
Pornography or illegal drugs.
Any item we decide cannot be transported safely or legally.
How are my shipping charges calculated?
Charges are based on the higher of the actual weight or the volumetric weight. Please note that we may re-weigh or re-measure any shipment to confirm the final calculation.
What is the limit of your liability if my package is lost?
Our liability is strictly limited to direct loss only. For air transport, liability is limited to USD $20.00/kg (or $9.07/lb), and for road transport, it is USD $10.00/kg (or $4.54/lb), with a minimum of USD $100 per shipment. We do not cover loss of profits or indirect damages.
Is insurance included in the rate?
No, transit insurance is not automatically included. If our standard liability limits are insufficient for your cargo, you must arrange your own insurance or request it from us in writing prior to dispatch for an extra cost.
How long do I have to file a claim?
All claims must be submitted in writing within thirty (30) days from the date we accepted the shipment. Failure to do so releases Speed Trust Logistics from all liability.
Can I get a refund if I change my mind?
Before the flight: You can receive a full refund, minus administration and return fees.
After the flight: Once a shipment has flown or is in transit via air, refunds are no longer available.
Who handles customs duties and taxes?
Speed Trust Logistics may pay duties or taxes on your behalf to expedite clearance. However, the Shipper is ultimately responsible for reimbursing these costs, along with any fines or storage expenses incurred.
Do you ship live animals?
Yes! Unlike many standard couriers, Speed Trust Logistics offers specialized Pet Transport. Because family deserves the safest seat, we use climate-controlled vehicles and professional handlers. Please refer to our Pet Transport page for specific health and crate requirements.
