Real Time Trackings

Total Visibility for Total Peace of Mind.

At Speed Trust Logistics, we believe that information is just as important as the cargo itself. We have invested in industry-leading GPS and IoT (Internet of Things) technology to ensure that you are never in the dark. Whether your shipment is on a truck, a train, or a cargo ship, you have the power to monitor its progress from your smartphone or desktop.

Features of Our Tracking System:

Live GPS Mapping: Watch your shipment move in real-time across our integrated global map.

Instant Status Notifications: Receive automated alerts via Email, SMS, or WhatsApp at every major milestone: Picked Up, In Transit, Arrived at Hub, and Out for Delivery.

 

Environmental Monitoring: For sensitive cargo, our high-tech sensors track not just location, but also temperature, humidity, and shock to ensure your goods stay in perfect condition.

 

Precise ETA Updates: Our AI-driven system calculates traffic, weather, and port congestion to provide a highly accurate "Estimated Time of Arrival."

Digital Proof of Delivery (ePOD): The moment your package is signed for, you will receive a digital confirmation with a signature or photo proof.

Why Transparency Matters

Real-time tracking isn't just a convenience—it’s a business tool. It allows you to manage your inventory better, coordinate your staff for arrivals, and provide your own customers with the high-level service they expect. With Speed Trust, you aren't just shipping; you're staying connected.

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Can I ship to a PO Box?

No. According to our terms, shipments cannot be delivered to PO boxes or postal codes without a physical street address. Deliveries are made to the Receiver’s address provided but not necessarily to a named individual personally.

 

If a delivery is refused or the receiver cannot be located, we will make reasonable efforts to return the shipment to you (the Shipper) at your expense. If a return is not possible, the shipment may be released or disposed of as per our policy.

Yes. To ensure safety and compliance with regulations, Speed Trust Logistics reserves the right to open and inspect any shipment without prior notice.

We cannot transport hazardous materials, illegal narcotics, firearms, or currency. Prohibited items also include:

  •  human remains.

  • Bullion, precious metals, and stones.

  • Pornography or illegal drugs.

  • Any item we decide cannot be transported safely or legally.

Charges are based on the higher of the actual weight or the volumetric weight. Please note that we may re-weigh or re-measure any shipment to confirm the final calculation.

Our liability is strictly limited to direct loss only. For air transport, liability is limited to USD $20.00/kg (or $9.07/lb), and for road transport, it is USD $10.00/kg (or $4.54/lb), with a minimum of USD $100 per shipment. We do not cover loss of profits or indirect damages.

No, transit insurance is not automatically included. If our standard liability limits are insufficient for your cargo, you must arrange your own insurance or request it from us in writing prior to dispatch for an extra cost.

All claims must be submitted in writing within thirty (30) days from the date we accepted the shipment. Failure to do so releases Speed Trust Logistics from all liability.

  • Before the flight: You can receive a full refund, minus administration and return fees.

  • After the flight: Once a shipment has flown or is in transit via air, refunds are no longer available.

Speed Trust Logistics may pay duties or taxes on your behalf to expedite clearance. However, the Shipper is ultimately responsible for reimbursing these costs, along with any fines or storage expenses incurred.

Yes! Unlike many standard couriers, Speed Trust Logistics offers specialized Pet Transport. Because family deserves the safest seat, we use climate-controlled vehicles and professional handlers. Please refer to our Pet Transport page for specific health and crate requirements.